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Customer Service

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Your Marketing Preferences

Enter phone number:  
Please enter a valid ten digit phone number with area code.

You do not have to be a CenturyLink customer to set up a Do Not Call, Do Not Email, or Do Not Mail restriction, but we need your telephone number to set up these restrictions for you.

Click here to choose not to be included on lists that may be used by others for marketing.

If your name, address and telephone number are published in white pages directories (which means that it will be public information), we allow that information to be used by our official directory publisher and purchasers of our directory assistance offerings for their own marketing or to create marketing lists.

We can only process requests for this restriction for active CenturyLink customers. If you get service from another provider, contact your provider for exclusion from marketing lists.


Click here to be added to CenturyLink's internal do not call list.

Being on a federal or state do not call list will not keep our customers from receiving marketing calls from us because we have an existing business relationship with them. If you check this box, we will no longer place marketing calls to you even though we have an existing business relationship. For more information on how we honor these requests, click here.


Click here to be added to CenturyLink's do not mail list.

If you ask, we will stop sending you direct mail marketing for two years from the date of your request.

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Click here to be added to CenturyLink's do not email list.

If you ask, we will stop sending you commercial email. Please note that checking this box may prevent you from receiving money saving offers and, if you are a business customer, certain offers from your assigned account representative about improving your CenturyLink services.

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By checking this box, you certify that you are the person authorized to make solicitation restriction requests on this account, and not an agent, service provider, or other unauthorized party. Agents, service providers, or other third parties must go through proper processes to formally request changes to such accounts, and are not otherwise authorized to make non-solicitation requests for calls, mail, or emails.

You will still receive legally required notices, information about changes to your products and services, and other "non-marketing" communications by phone, email or mail even if you elect not to be contacted by the marketing methods described above.

It may take 30 days for the restrictions you request to become effective.

Some fields are incomplete or invalid, please review your information before submitting.