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Web Contact Center - Developer Network Program
Are you an Application Developer and need a platform to:
Develop and test VoiceXML (VXML) contact center applications?
Rapidly prototype and validate applications?
Be ready to scale, without redesigning or porting your application?
The Qwest Web Contact Center (QWCC) Developer Network is an industry-leading, Web-based, development environment that allows VXML application benchmarking and testing on a networked interactive voice response (IVR) solution. This open, flexible platform provides an environment for building, testing and debugging VXML code and applications. The QWCC Developer Network allows you to take your business voice applications from concept, to a fast market trial, to large-scale deployment, or anywhere in between. Take it for a test drive today at www.qwccdevnet.com.
Membership has its advantages
You'll receive all this functionality and more through our Developer Network Program, with no need to change your current call center environment. Designed specifically for developers, the QWCC Developer Network Program provides access to the QWCC VXML application platform, allowing development of innovative speech applications or simple dual tone multi-frequency (DTMF) applications. Program membership offers you access to documentation, development tools and technical support. You'll have contact with real experts who can help you develop inbound and outbound applications, and test functionality with an easy migration path to the production environment.
The QWCC Developer Network Program includes:
Dedicated development port(s) in our developer testing environment
Unlimited access to the Developer Network portal
Features and functionality the same as the production platform
Easy migration path to the production network
Application Deployment
Drag and drop development tool kit for VXML applications
Application testing tools
Audio tools, such as voice recordings
Technical Support
Two hours of application development support per month/per port
One dedicated toll-free phone number for testing support
Call center technical support documentation
E-mail support
Qwest Web Contact Center services are available for call centers located throughout the United States. Qwest Web Contact Center is designed to operate on both Qwest and non-Qwest networks. Qwest will meet the customer's business requirements by working with the chosen carrier to terminate calls to affected call centers.
