SECTION

Matrix of Services Requested by USWLD

Appendix I, Standard Services

I Custom Request

II Message-Based Billing

III End User Account Activity

IV Ancillary

V Billing Analysis

VI Media Provisioning

VII Consulting

Appendix II, Custom Service

CALLING CARD

RECORDING
MESSAGE-BASED BILLING MESSAGE RATING WITH PROVISIONING MESSAGE RATING WITHOUT PROVISIONING BILL RENDERING MESSAGE BILL PROCESSING LIMITED INQUIRY	X X X
END USER ACCOUNT ACTIVITY	X
ANCILLARY	X
BILLING ANALYSIS	X
MEDIA PROVISIONING	X
CONSULTING	X

1+ TOLL SERVICES

RECORDING
MESSAGE-BASED BILLING MESSAGE RATING WITH PROVISIONINS MESSAGE RATING WITHOUT PROVISIONING BILL RENDERING MESSAGE BILL PROCESSING LIMITED INQUIRY	X X X X X
END USER ACCOUNT ACTIVITY	X
ANCILLARY	X
BILLING ANALYSIS	X
MEDIA PROVISIONING	X
CONSULTING	X

Services selected by USWLD are purchased and effective with the effective date of the Agreement. USWLD may change the services selected by adding or discontinuing service elements by giving USWC thirty (30) day's prior written notice.

1. CUSTOM REQUEST SERVICE PRICE LIST

   The prices used to establish the Custom Request Service will be developed on an individual case basis. (Refer to Exhibit B, I.C.5). The price estimates provided to USWLD will be valid for a period of thirty (30) days from the date of the written estimate.

   Examples of cost elements used in developing price estimates are machine time, programming (coding), system design, system development, project system testing, business office methods and procedures development, order writer training, service representative training, miscellaneous hardware requirements (e.g. disks, tape, cartridges, etc.).

MESSAGE BASED BILLING SERVICE PRICE LIST

SERVICE NAME	UNIT	PRICE PER UNIT
A. Message Rating with Provision of Message Detail	message	$ .0055 [1]
B. Message Rating without Provision of Message Detail	message	$ .0045 [1]
C. MTS Services
1. Message Bill Processing
a. Average of 1-14.49 messages per bill	message	$ .0250
b. Average of 14.5 or more messages per bill	message	$ .0175
2. Bill Rendering bill	$ .4200
D. Limited Inquiry Service (USWC resolves refusal to pay)	message	$ .0200
E. Dispute Handling Service	per EC Memo	$ 14.00

[1] DEVELOPMENT CHARGES In addition to the above rates, set-up charges apply and will be provided upon receipt of specifications for Message Based Billing Service in accordance with the Custom Request Service.
2. END USER ACCOUNT ACTIVITY SERVICE PRICE LIST

   SERVICE NAME	UNIT	PRICE PER UNIT
   Adjustment USWC Issued Per Adjustment/Occurrence	Bill	$ 2.50

3. ANCILLARY SERVICES PRICE LIST

   (This service is optional and may be purchased as needed)

   SERVICE NAME	UNIT	PRICE PER UNIT
   Marketing Message	Bill	$.03 (custom price)
   DEVELOPMENT CHARGES
   Marketing Message	ICB

4. BILLING ANALYSIS SERVICE PRICE LIST

   (This service is optional and may be purchased as needed)

   SERVICE NAME	UNIT	PRICE PER UNIT
   A. Detection
   1. Continuous Scan	c.o. office	ICB
   2. Documentation Scan	line	ICB
   B. Investigation
   1. Analysis of Evidence	hour	$70.00
   2. Preparation of Prosecutive Summary	hour	$70.00
   3. Collection of Detailed Evidence	hour	$70.00
   4. Preparation of Affidavit	hour	$70.00
   5. Preservation of Evidence	week	ICB
   6. Assistance to Law Enforcement	hour	$70.00
   7. Provision of Expert Witness Analysis and Deposition Preparation	hour	$90.00
   8. Provision of Expert Witness Testimony	hour	$90.00
   9. Coordination Services	hour	$70.00
   10. Preparation Reports	hour	$70.00
   C. Deterrence
   1. Recovery of Devices	hour	$70.00
   2. Contact and Interview Fraud Perpetrators	hour	$70.00
   3. Service Review	hour	$70.00
   4. Presentation of Deterrence/Crime Awareness Programs	hour	$70.00
   D. Consultation	hour	ICB
   E. Training	hour	ICB
   F. Miscellaneous Charges		ICB

5. MEDIA PROVISIONING SERVICE PRICE LIST

   SERVICE NAME	UNIT	PRICE PER UNIT
   A. Magnetic Tape	Tape	$50.00
   B. Cartridges	Cartridge	$50.00
   C. Data Transmission Transmitted or Record Rec'd	Per Record	$ .0020
   D. Delivery		ACTUAL #

   Note:

   # Charges apply for special requests only, such as, overnight, etc.

6. CONSULTING SERVICES PRICE LIST

   (This service is optional and may be purchased as needed)

   SERVICE NAME	UNIT	PRICE PER UNIT
   A. Support (Clerical)	hour	$ 60.00
   B. Subject Matter Expertise	hour	$ 80.00
   C. Technical Support	hour	$100.00
   D. Travel Expense	NA	ICB

   APPENDIX II

   CUSTOM SERVICES

   Custom Services include, but are not limited to, the following:

   Per Unit Charge
   Full Service Inquiry	TBD
   Post-Billing Message Investigation Service	TBD
   Recurring Charge
   Non-Standard Reports
   Earned Unbilled Report	TBD
   Tracking Report (MOU)	TBD
   Development of Reports	ICB